Compliance with consumer protection rules is rapidly becoming as important as compliance with antitrust and privacy regulations. New European rules grant stronger powers to consumer authorities and improve collaboration between the European Commission and national authorities to stop unlawful cross-border practices. As one of the leading firms in this complex area of law, our broad expertise has successfully assisted many clients in disputes before national and European courts.
Our experience covers a diverse range of matters including unfair trading practices, unfair contract terms, e-commerce, geo-blocking, online platforms, collective redress and digital services. Our clients include companies throughout the consumer products and services industries, from traditional brick-and-mortar stores to multinational e‑commerce businesses. Through our interdisciplinary approach, we assist clients with specific actions such as drafting commercial terms and conditions, as well as representing them in negotiations with regulators. We also assist clients in civil claims for damages for infringements of consumer law.
Our lawyers also specialise in unfair competition rules, with a specific focus on misleading and comparative advertising, loyalty schemes, joint offers, sales at a loss, seasonal sales, liquidation sales, refusal to supply, denigration, parallel trade, lotteries and games, product legislation, labelling, price reduction mechanisms and legislation concerning specific products.